Zeus Technology Co., Ltd respects and is committed to protecting users’ personal data. We are committed to taking relevant measures to protect users’ personal data in accordance with applicable laws on information/personal data privacy. This Privacy Policy (“Policy”) is designed to govern how we collect, use, disclose, store and/or process data when you visit the vigoretail.com website, the application use Vigo on our official Android or iOS platform and all other related sub-sites (“Platforms”).

By using the Services, registering for an Account with us, or accessing our Platform, you acknowledge and agree to allow us to collect, use, disclose and/or process personal data your employee as set forth in this Policy.

IF YOU DO NOT AGREE TO PERMIT TO THE PROCESSING OF YOUR DATA AS PROVIDED IN THIS POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR PLATFORM.

We reserve the right to amend, supplement and update this Policy from time to time. Please check back this Privacy Policy regularly to keep an eye on any updates or changes to this Policy.

1. What personal information will we collect?

1.1 The personal information we may collect includes, but is not limited to the following:

• a) Account information such as full name, address, gender, date of birth, profile picture, mobile phone number;
• b) Data when you access and/or use our Platform such as your IP address, browser information, the addresses you have visited on the Platform, how long you have been active on our Platform we;
• c) Location data such as your mobile phone location and/or any location information such as when you take and share your location with us in the form of your image or video and download such content to the Platform;
• d) Data about the history, content of conversations between you and other user(s) on our Platform when exchanging through the chat function with the seller, including but not limited to information in the form of text, sound, image.
• e) Any other information or data disclosed by you when you log in, use our Services and Platforms as your preference for receiving marketing communications from us and/ or from our third parties.
• f) Any other aggregated data or information about the user’s content.

1.2 During your use of the Platform and Services, we may collect your personal information in the following cases:

• a) When you register and/or open an account with us;
• b) When you register and/or use any of the Services on our Platform; c) When you use any feature or function available on our Platform;
• d) When you use the chat function on the Platform;
• e) When you register, participate in any of our surveys, contests, promotions or marketing campaigns;
• f) When you post any comments on other users’ content uploaded to the Platform or when any other user on the Platform posts any comments on your content uploaded to the Platform foundation;
• g) When you submit a complaint to us or when a third party makes a complaint about you or your content on the Platform;
• h) When you submit your personal information to us for any reason.

1.3 You agree not to provide us with any inaccurate or misleading information. You must regularly update your personal information and notify us of any inaccuracies or changes. We reserve the right to ask you to provide the necessary documents to verify the personal information provided by you.

1.4 If you link your account on our Platform to your social media account or use certain Vigo social networking features, we may access personal data about you without you have voluntarily provided social media account service providers according to their policies and we will manage and use your personal data in accordance with this Privacy Policy at all times. .

2. Purpose of collecting personal information

We may collect, use, disclose and/or process your personal information for one or more of the following purposes:

• To verify the user’s identity;
• To contact us for the purpose of supporting the provision of our Services;
• To provide official information for buyers to contact you when making a sale;
• To examine and evaluate data on our Platform;
• To identify users and manage account information;
• To identify users accessing the Platform;
• To detect and prevent fraudulent activity;
• To conduct marketing research activities;
• To research and analyze their demographic information;
• To send communications that we deem necessary or of interest to you, unless you opt-out of such communications;
• To analyze and evaluate to help improve and upgrade our Services;
• The storage of conversation history is done by us for a certain period of time in accordance with the law from time to time to serve the management of content and improve the user experience;
• And any purposes for which we notify you at the time of obtaining your permission.

3. Cases of sharing personal information

In addition to the other information described in this Policy, we may collect and share your information with third parties anonymously. Third parties will only be used to collect, provide your information to us, and use your data with our permission to the extent necessary. Third parties include:

• Partners providing analytical processing services that we hire for our business
• Partners provide services related to sending and receiving notifications (by SMS, email, call) to you
• Partners in marketing activities
• Units designated by Vietnamese legal authorities
• The units required by us to protect the safety and security of the Service
• Our Affiliates and/or Affiliates
• And/or other partners that we disclose for one of the purposes of collecting personal information and those third parties will in turn collect and process your personal information for one or more purposes mentioned in this Policy.

In addition, when required by law, we may share your information as necessary to comply with the requirements of such authorities.

4. Cookies

We may use “Cookies” or other features to enable us or a third party to collect or share your personal information that will help us improve our Platform and the Services offered by us. provided.

We may use cookies so that you do not have to enter your login information each time you enter the Platform.

The only information a cookie may contain is information provided by the user himself. A cookie cannot read data off the user’s hard drive or read cookies created by other websites.

By accessing and using the Platform, you consent to our use of Cookies to store information on your device.

You can manage and delete cookies through your browser or device settings. Please note, however, that if you do this you may not be able to use the full functionality of the Platform or our Services.

5. Access, adjust personal information

• You can view and change your personal information on the Personal Profile page.
• You may request access to other information we collect from you, by contacting us via the email published below.
• You may request termination of the use of personal information by contacting us via the email published below.
• You can delete the conversation history in Chat with the seller.
• We may deny you a request to access personal information if:

• The information is used for analysis and evaluation purposes only.
• Information used for dispute resolution purposes (e.g. personal information of others/disputed subjects).
• Information harms our commerce & competition.
• The cost and effort for providing this data is not commensurate with the benefits received by us or yours.

• We reserve the right to determine what information is subject to opt-out.

6. Methods of protecting personal information

• We ensure that all information collected will be kept safe, by the following methods:

• Limit access to personal information by Registering an account.
• Use technology products to prevent unauthorized computer access.
• Delete your personal information when it is no longer needed for our record keeping purposes.

• We use 128-bit SSL (secure sockets layer) encryption technology when processing your account.

7. Retention of personal information

We will only retain your personal information for as long as required by law or for as long as the purpose for which it was collected remains in accordance with this Policy.

8. Change Privacy Policy

We reserve the right to change or update this Privacy Policy at any time. This change will be notified on our Platform.

9. Customer’s right to Personal information.

You have the right to provide us with personal information and can change that decision at any time.

You have the right to check, update and adjust your personal information by logging into your account and correcting your personal information or by requesting us to do so.

You may withdraw your consent to the collection, use and/or disclosure of your personal data that we hold by sending an email to the information below. Please note that if you withdraw your consent it may mean that we will no longer be able to provide the Services to you and we may need to terminate your current relationship with us.

You can send us a request regarding our privacy policy by emailing the information below. We will respond to you within a maximum of 3 business days from the date of receipt of your email.

10. Contact Information

If you have any questions, want to access, change or delete personal information, or make a complaint, please contact us at email: [email protected] or hotline: 18002048